Privacy Policy – OneCanberra.com.au
Last updated: 20 July 2025
1. Who We Are
OneCanberra.com.au (“One Canberra”, “we”, “our”, “us”) is an independently owned website that publishes reviews, guides and news about businesses and life in the Canberra region. We respect your privacy and are committed to protecting any personally identifiable information you share with us.
2. Information We Collect
| Type | Examples | Why we collect it |
|---|---|---|
| Personal information you provide | Name, email address, business details submitted via contact forms, newsletter signup or survey responses | • Respond to enquiries |
| • Send newsletters & promotional updates (you may unsubscribe at any time) | ||
| Automatically collected data | IP address, browser type, referring pages, time spent on pages, clicks | • Site analytics & performance |
| • Prevent fraud and abuse | ||
| Cookies & similar technologies | First‑party cookies (site preferences) and third‑party cookies (advertising & analytics) | • Remember settings |
| • Serve personalised or contextual ads | ||
| • Measure ad effectiveness |
3. How We Use Your Information
We process your information to:
- Provide and maintain the website – display content, troubleshoot issues and secure our servers.
- Improve user experience – analyse aggregated traffic patterns and optimise pages.
- Communicate with you – answer questions, send newsletters or promotional messages you have opted into.
- Serve advertising – display contextual or interest‑based ads (see section 4).
- Comply with legal obligations – keep records required under Australian law.
4. Advertising & Cookies (Google AdSense)
OneCanberra.com.au displays advertising supplied by Google AdSense and other third‑party networks.
- Third‑party vendors, including Google, use cookies or similar technologies to serve ads based on a user’s prior visits to this or other sites.
- Google’s use of advertising cookies enables it and its partners to serve personalised ads to you.
- Opt‑out: You can choose to disable personalised advertising by visiting Google Ads Settings (https://adssettings.google.com/) or opt out of third‑party vendors’ cookies at YourAdChoices (https://optout.aboutads.info).
- Cookies used for advertising do not grant us access to your computer or any information beyond what you voluntarily share.
Cookie control: Most browsers let you block or delete cookies. Doing so won’t prevent ads from appearing, but they may be less relevant.
5. How We Share Information
- Service providers – We use trusted partners (e‑mail platforms, hosting, analytics, ad networks) who process data on our behalf under confidentiality agreements.
- Legal & safety reasons – We may disclose information if required by law, court order or to protect the rights, property or safety of One Canberra, our users or others.
- No sale of data – We do not sell, rent or trade your personal information.
6. Data Retention & Security
- Personal data is kept only as long as necessary for the purposes outlined in this policy or as required by applicable laws.
- We employ reasonable administrative, technical and physical safeguards (HTTPS, firewalls, access controls) to protect your information.
- No method of transmission over the Internet is 100 % secure; therefore, we cannot guarantee absolute security.
7. Your Rights
Under the Australian Privacy Act 1988 (Cth) and, where applicable, the EU GDPR or UK GDPR, you may:
- Access the personal data we hold about you.
- Correct inaccuracies in your data.
- Erase your data or restrict its processing (subject to legal retention requirements).
- Object to certain processing (e.g., marketing emails).
- Port your data to another service.
To exercise these rights, email info@onecanberra.com.au. We will respond within 30 days.
8. Links to External Sites
Our website contains links to external sites. We are not responsible for the content or privacy practices of those sites. Please review their policies independently.
9. Children’s Privacy
OneCanberra.com.au is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the site after changes have been posted constitutes your acceptance of the revised policy.
11. Contact Us
For privacy questions, data‑access requests or complaints, please contact:
Privacy Officer – OneCanberra.com.au
Email: info@onecanberra.com.au
Canberra ACT 2601, Australia
By using OneCanberra.com.au you acknowledge that you have read and understood this Privacy Policy.