Last updated 7 August 2025 (Australia/Canberra)
TL;DR
Canberra’s 30 000-plus small businesses face rising labour, energy and rent bills, a brand-new payroll-tax surcharge tier and a looming 5 % levy on short-stay accommodation. Insolvencies have touched decade-high levels, yet a growing menu of local grants, streamlined digital licensing and free advisory hours mean agile operators can still thrive. This article unpacks the numbers, demystifies the bureaucracy and hands you a practical survival playbook for the next 12 months.

1 · The ACT Cost Crunch in 2025
1.1 Labour & Payroll-Tax Pressure
- Wage growth: The ABS Wage Price Index shows pay packets in the ACT rising 3.4 % year-on-year to March 2025. (Australian Bureau of Statistics)
- Payroll-tax landscape: The ACT still boasts Australia’s highest base payroll-tax threshold ($2 million of annual wages tax-free). From 1 July 2025 the territory applies an extra 0.5 % surcharge once a business’s Australia-wide payroll exceeds $50 million. (Tax at Hand)
Action step: Model flat, +10 % and +20 % headcount scenarios against the threshold so a sudden tax bill never catches you out.
1.2 Energy, Rent & Raw-Material Inflation
| Cost bucket | 2024 average | 2025 y/y change | What’s driving it |
|---|---|---|---|
| Electricity (SME plan) | 27 ¢/kWh | +14 % | Wholesale price volatility |
| Commercial rent (metro) | $510 /m² | +3 % | CPI-linked escalation clauses |
| Restaurant produce CPI | — | +7 % | Beef, dairy & fresh veg |
- Energy rebates: Eligible SMEs can claim up to $10 000 through the ACT Sustainable Business Program (Climate Choices) and a further $25 000 via the federal Energy Efficiency Grants—Round 2 (applications close 30 Sep 2025). (business.gov.au)
- CPI backdrop: National CPI sits at 2.4 %, but Housing rose 1.7 % in Q1 2025—fuel for landlords seeking higher rents. (Australian Bureau of Statistics)
Action step: Run an “energy-first” cost audit—most cafés recoup LED-lighting spend inside nine months once rebates hit the bank.
1.3 Cash-flow Warning Lights
CreditorWatch’s June Business Risk Index flags hospitality as Australia’s riskiest sector; one in ten venues faces failure within 12 months. (CreditorWatch) ASIC’s latest review also notes a steady climb in small-business restructurings since early 2024. (ASIC) Conclusion: a single cost shock or compliance mis-step can tip a thin-margin operator into administration.
2 · Red-Tape Reloaded: What’s Changed Since 2024?
| Hot-button rule | 2025 update | Why it matters | Fast fix |
|---|---|---|---|
| Digital licensing | ACT Digital Account plugs into Automatic Mutual Recognition—use your NSW licence in Canberra same-day. (ACT Government) | Cuts duplicate forms and weeks of waiting. | Create your free account; upload docs once, renew digitally forever. |
| Payroll-tax tier | +0.5 % surcharge above $50 m wages from 1 July 2025. (Tax at Hand) | Large contractors may lift prices. | Add 0.5-1 % contingency when pricing multi-year contracts. |
| Short-stay levy | 5 % on Airbnb-style bookings ≤ 28 days from 1 July 2025. (CMTEDD, ACT Revenue Office – Website) | Hits property managers, cleaners & linen suppliers. | Adjust nightly rates now and build levy line-item into owner statements. |
| SmartForms | All ACT grants & permits lodge via one portal. (ACT Government) | Consistent templates but stricter evidence. | Keep invoices, carbon-saving proof and before/after photos handy. |
Bigger picture: The ACT Small Business Strategy 2023-26 pledges a “one-government approach” and has already stripped out 30 % of paper forms versus 2023. (ACT Government)

3 · Reality Check: Numbers Behind the Headlines
| Metric (ACT) | FY 22-23 | FY 23-24 | FY 24-25* |
|---|---|---|---|
| New active ABNs** | 6 960 | 6 410 | 5 940 |
| Companies entering external administration | 535 | 704 | 812 |
| Median time-to-profit (all industries) | 19 mo | 21 mo | 22 mo |
*FY 24-25 insolvency figure extrapolated from ASIC quarterly releases. (ASIC)
**Based on ABS Counts of Australian Businesses regional data, ACT slice. (Australian Bureau of Statistics)
Take-away: The gap between start-ups and closures is now the narrowest since the pandemic—discipline around cash-flow and compliance is non-negotiable.
4 · Six Survival Tactics That Actually Work
4.1 Audit Every Kilowatt
Stack the Sustainable Business rebate with the Energy Efficiency Grant: one Queanbeyan brewery slashed cool-room power 28 % and recouped cap-ex in 11 months. (Climate Choices, business.gov.au)
- Quick win: Plug fridges and dishwashers into $50 smart sockets; cafés often save $40/month before a cent of capital expense.
4.2 Go Digital—But Start Small
The Digital Solutions Program (part of the federal SBA suite) gives every ACT micro-business three hours of 1-to-1 tech coaching for $650, 90 % subsidised. Use it to trial cloud POS, e-invoicing or AI chatbots.
4.3 Diversify Revenue Streams
Bricks-and-mortar café? Add branded meal kits (average kit $27, 60 % gross margin) or coffee-bean subscriptions—15 % of locals already buy beans online.
Tradie? Launch prepaid “peak-season slots” to lock in cash before busy months.
E-commerce store? Bundle “mystery boxes” with end-of-line stock—TikTok loves the unboxing format.
4.4 Renegotiate Post-COVID Leases
CPI has eased to 2.4 %, so landlords have less ammo for 4 % fixed rises; ask for CPI-only increases plus a turnover clause—landlord shares the risk. Quote Housing CPI (+1.7 %) to back your case. (Australian Bureau of Statistics)
4.5 Tap Free Advice Before Paying a Consultant
Every ACT firm is entitled to 4 hours of tailored advice—finance, HR, legal, mental-health triage—through CBASS. (ACT Government) Book those hours before you pay for private consulting.
4.6 Sweat Grants, Not Just Loans
- ICON matched funding ($10-30 k) for prototypes—ideal for SaaS, hardware or ag-tech.
- Priority Investment Program drops EOIs quarterly for space, cyber & renewables scale-ups.
- Tourism Product Development Fund opens Nov 2025, co-funding new visitor experiences.
Pro tip: Track grants in a spreadsheet; allocate two hours each month to keep deadlines current.

5 · Step-by-Step Grant Playbooks
5.1 Energy Efficiency Grants (Round 2)
- Eligibility check: 1 – 199 FTE, $10 – $100 million turnover, incorporated entity.
- Scope upgrades: target assets with pay-back ≤ 24 months.
- Two quotes: mandatory if requesting > $10 000.
- Apply: SmartForm on business.gov.au—30 min if docs ready.
- Implement: Spend within nine months of grant date.
- Report: Upload invoices + 12-month energy-use data. (business.gov.au)
5.2 Sustainable Business Program
- Book free on-site assessment via Climate Choices ACT.
- Receive action plan with indicative rebate amounts.
- Co-contribute 50 % of project cost (up to $10 k back, plus up to $3 k for EV charging).
- Submit invoices & photos through the secure portal. (Climate Choices)
6 · Marketing & Sales Survival Kit
- Own your audience: Build an email list—average open rates (35 %) beat Instagram reach (11 %).
- Hyper-local SEO: Claim and fully populate your Google Business Profile; post weekly.
- Geo-targeted ads: $5/day within a 5 km radius reaches c. 3 000 prospects.
- UGC incentives: Offer a $5 voucher for every tagged Insta story; cheaper than pro photography.
- Partnership stacking: Pair with a complementary local brand—brewery × food-truck, florist × chocolatier.
7 · Leadership & Team Culture
- Flexible rostering: Friday WFH still dents CBD foot traffic; load rosters toward weekends.
- Mental-health budgets: CBASS can refer staff to free counselling. (ACT Government)
- AI upskilling: Encourage staff to test Canva’s AI suite; early adopters cut social-post time 60 %.
8 · Grants & Support Cheat Sheet (Bookmark It)
| Program | What you get | Key dates |
|---|---|---|
| Sustainable Business | Up to $10 k (energy/water) + $3 k EV charger | Rolling |
| Energy Efficiency Grants | $10-25 k cap-ex | Close 30 Sep 2025 |
| CBASS | 4 h advice (finance, HR, legal) | Ongoing |
| ICON (CBRIN) | $10-30 k matched | Next EOI 9 Oct 2025 |
| Tourism Product Fund | 1:1 visitor-experience funding | Opens Nov 2025 |
| Priority Investment | Scale-up grants (space/cyber) | Quarterly EOIs |
| Debt Helpline | Free financial counselling | 7 days |
9 · 10-Point Survival Checklist
- Maintain a rolling 13-week cash-flow (update weekly).
- Benchmark kWh per $1 000 revenue—aim for 15 % cut by Q2 2026.
- Review payroll-tax status before hiring your 12th FTE.
- Automate first, outsource second; SaaS beats pricy contractors.
- Renegotiate leases to CPI-only increases plus turnover clause.
- Capture customer emails at every touchpoint.
- Diversify suppliers—minimum two per critical SKU.
- Lodge at least one grant EOI each quarter.
- Book your free CBASS session; ask for a financial health check.
- Keep your Access Canberra licence profile current—avoid renewal surprises.

10 · Frequently Asked Questions
Q1: Is the ACT harder on small business than NSW?
No—despite the surcharge tier, the ACT’s $2 million payroll-tax threshold still beats NSW’s $1.2 million. (Tax at Hand)
Q2: Can I stack the Sustainable Business rebate with the federal Energy Efficiency Grant?
Yes—as long as each grant funds different spend items and you follow both sets of T&Cs. (Climate Choices, business.gov.au)
Q3: Where can I monitor every new grant in one place?
Bookmark the ACT Government Business Support Directory and turn on CBR Business Update alerts. (ACT Government)
11 · Final Word
The numbers look tough—costs up, margins down—but Canberra still offers three hidden aces: direct access to policymakers, a skilled university talent pool and public-sector clients who pay on time. Plug the leaks, embrace the rebates, and prepare early for 2026’s payroll-tax tweak. Your venture can do more than survive 2025—it can set the pace for the ACT’s low-carbon, high-resilience economy.
Want your business featured for free?
Request a review via our One Canberra Review Form and reach 25 000 local readers.
(Figures current to 7 Aug 2025. Re-check grant deadlines quarterly for freshness.)




0 Comments